Terms and Conditions

  1. Introduction These terms and conditions (“Terms”) govern your use of the website
    bristoljewellerycompany.co.uk (“Website”) and the purchase of goods from Bristol
    Jewellery Company (“Company”, “we”, “us” or “our”) through the Website. Please read
    these Terms carefully before using the Website or ordering any goods from us.
  2. Acceptance of Terms By accessing or using the Website or ordering any goods from
    us, you agree to be bound by these Terms. If you do not accept these Terms, you must
    not use the Website or order any goods from us.
  3. Changes to Terms We may revise these Terms at any time by amending this page.
    Please check this page from time to time to take notice of any changes we made, as
    they are binding on you.
  4. Use of Website By using the Website you agree that you will not use the Website in
    any way that is unlawful or damaging to the Website or in any way that is not in
    compliance with these Terms.
  5. Goods
    5.1 We will take all reasonable care to ensure that all details, descriptions and prices of
    goods appearing on the Website are correct at the time when the relevant information
    was entered onto the system. We reserve the right to refuse orders where product
    information has been mis-published, including prices and promotions.
    5.2 We reserve the right to withdraw any goods from the Website at any time.
    5.3 We will not be liable to you or any other third party by reason of our withdrawing any
    goods from the Website whether or not such goods have been sold, removed or
    substituted by equivalent goods.
    5.4 We have made every effort to display as accurately as possible the colour of the
    goods that appear on the Website. However, as the actual colours you see will depend
    on your device, we cannot guarantee that your device’s display of any colour will
    accurately reflect the colour of the goods.
  6. Orders
    6.1 All orders placed by you through the Website are subject to acceptance by us. We
    may choose not to accept your order for any reason, and will not be liable to you or to
    any other third party by reason of our withdrawing any goods from the Website whether
    or not such goods have been sold, removed or substituted by equivalent goods.

6.2 You will be required to provide us with certain information in order for us to process
your order, such as your name, email address, delivery address, payment details and
contact number. You must ensure that this information is correct and up to date.
6.3 All orders placed through the Website are subject to availability and we reserve the
right to refuse to supply to any individual or company for any reason.

  1. Prices
    7.1 All prices are inclusive of VAT (where applicable) at the current rates and are
    correct at the time of entering the information onto the system.
    7.2 Prices are subject to change without notice.
    7.3 The total cost of your order is the price of the goods plus delivery charges.
  2. Payment
    8.1 Payment can be made by any method specified on the Website.
    8.2 Payment must be made in full before we will dispatch any goods.
  3. Delivery
    9.1 We will use all reasonable efforts to deliver goods within the estimated timescales,
    however delivery times may be subject to delays for reasons beyond our control.
    9.2 All goods will be delivered by Royal Mail or a similar courier.
    9.3 You must inspect the goods upon receipt and notify us in writing within 14 days of
    receipt of goods if any goods are damaged or missing.
  4. Returns
    10.1 We hope you are happy with your purchase, but if you are not, you may return the
    goods (in their original condition and packaging) within 14 days of receipt for a refund or
    exchange.
    10.2 Please note that customised orders cannot be returned for a refund or exchange.
    10.3 You will be responsible for the cost of returning the goods.
  5. Privacy We will treat all your personal information as confidential. For details of our
    privacy policy please see our Privacy Policy.
  6. Liability

12.1 We shall not be liable for any loss or damage of any kind incurred as a result of
your use of the Website or your purchase of goods from us.
12.2 Nothing in these Terms shall limit our liability for death or personal injury arising
from our negligence, fraud or any other liability which cannot be excluded or limited
under applicable law.

  1. Intellectual Property The content of the Website is protected by copyright,
    trademarks, database and other intellectual property rights.
  2. General
    14.1 If any provision of these Terms is found to be invalid or unenforceable by a court,
    such invalidity or unenforceability shall not affect the other provisions of these Terms
    which shall remain in full force and effect.
    14.2 These Terms and any documents referred to in them constitute the entire
    agreement between us and supersede any prior agreement, understanding or
    arrangement between us, whether oral or in writing.
    14.3 We may transfer our rights and obligations under these Terms to another
    organisation, but this will not affect your rights or our obligations under these Terms.
    14.4 You may only transfer your rights or obligations under these Terms to another
    person if we agree in writing.
    14.5 These Terms shall be governed by and construed in accordance with English law
    and the parties submit to the exclusive jurisdiction of the English courts.
  3. Contact If you have any questions or concerns about these Terms, please contact
    us at info@bristoljewellerycompany.co.uk